COMPETITION: The Grand Divide

20th March 2024

Competition: The Grand Divide


Competition time! This spring, we are encouraging people young and old to ‘bridge the generational gap’, and reconnect with their loved ones by train.  With new research revealing that most grandchildren begin to lose touch with their grandparents when they are just 16 years old, we have launched a competition to help nurture and support these valuable intergenerational relationships.  


As part of the competition we are offering five lucky duos of grandchild and grandparent, or honorary grandparent/grandchild, the chance to get together and recreate one of their most cherished memories by train.


Whether it's a day at the beach, a trip to the highlands, a museum day out, or being able to take part in a favourite pastime, we want to hear about it.  


How to enter

For a chance to win, you must either -

  • email with a photograph you wish to recreate accompanied by 100-150 words describing the significance of the memory, and where in Britain it was taken; or -
  • post the picture you wish to recreate to Instagram tagging @national.rail and including a brief description of the memory and its location in the caption.


Competition closes 3 April. T&Cs apply.


See below for full T&Cs. 



Terms & Conditions for Rail Delivery Group

Grand Divide Competition



The promoter is Rail Delivery Group (trading as National Rail) with company number 08176197, a UK company with registered office at First Floor North, 1 Puddle Dock, London, England, EC4V 3DS (“the Promoter”).



The Competition commences at 07:00 hrs GMT on Wednesday 20th March 2024 and concludes at 23:00 hrs GMT on Tuesday 3rd April 2024. 



3.1 The Competition is open to residents of Great Britain (England, Scotland, Wales) who are between the ages of 16 and 99 years of age. Proof of eligibility must be provided upon request.

3.2 There are two ways to enter the competition, entrants must follow the following steps:


  • Email with their photo alongside a description of where in Great Britain it was taken and why it’s special to them (100-150 words max) OR
  • Post their cherished memory photo to their Instagram feed and tag @National.Rail - the team would then contact them to ask for further entry details/ direct them to the email.

3.3 Winner must send proof of their ID in the form of a valid UK driving licence, UK passport or recent utility bill, via their email to, as well as additional information including:

  • Entrants first name
  • Entrants age
  • Entrants current nearest train station
  • Name of the other person in the picture
  • Age of the other person in the picture
  • Other person’s current nearest train station

3.4 Employees of Rail Delivery Group or any of its Group Companies, subsidiaries, affiliates (including any relatives, family members, agents and/ or household members) and anyone else professionally associated with this promotion are expressly excluded from entering this Competition.

3.5 Only one entry per entrant shall be accepted. Multiple email addresses for the same person will not be permitted or accepted.

3.6 Entries on behalf of another person are not permitted.

3.7 Entries must be received before the Competition end date. Late, incomplete, invalid and/or corrupt submissions will not be accepted and will be disqualified. No responsibility will be accepted by the Promoter for lost entries and proof of transmission will not be accepted as proof of receipt.

3.8 With regret, it is not possible to return any submitted entries.

3.9 (a) All entrants must be happy to have the photos shared with Rail Delivery Group used by the company for marketing purposes related to this campaign. As well as be happy to share their recreated photo after their trip, if selected as winners.

(b) Entrants will also confirmation from the other person in the photo that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.

(c)Entrants under 18 years of age will need permission from a parent or guardian, and confirmation that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign. 




4.1 AI generated photo(s)content and/or description are not permitted to enter and will be disqualified at the Promoter’s discretion.

4.2 A maximum of one (1) entries may be entered per entrant.

4.3 Photo(s) must be in (digital) format and be the best quality available with a minimum 1MB - maximum of 10MB file.

4.4 Photo(s) must be free from text or entrant’s watermarks and borders.

4.5 By entering the photo to the competition, each entrant confirms that they own the copyright and any other intellectual property rights of the(each) photo.

4.6 Entrants must ensure that photo(s)  have been taken with the permission of the subject (where necessary) and do not infringe the copyright of any third party.

4.7 Entrant must ensure permission has been obtained from all the persons in the image – including the parents/guardians of any children featured in the photograph, and to enter that photograph to the Competition, and that they have agreed to its marketing use related to this campaign by the Promoter.

4.8 Photographs that are unlawful, harmful, vulgar, obscene, damaging to other’s privacy, racist, classist or otherwise objectionable is not permitted and will be disqualified at the Promoter’s sole discretion.

4.9 Digital Adjustment to photos will not be accepted.




5.1 The Prize consists of 2 one-year Railcards, predominantly a 16-25 OR Senior Railcard unless not eligible. There are 5 sets of 2 Railcards available to win. The winners will be given two codes to enter at checkout to receive the two Railcards for free.

5.2 To win they must be eligible for a Railcard.

5.3 The Railcard codes are valid until 20 March 2025.

5.4 The winners may choose which two Railcards they win, from the following list:

  •     16-25 Railcard
  •     Senior Railcard
  •     Family & Friends Railcard
  •     Two Together Railcard
  •     26-30 Railcard
  •     Network Railcard

5.5 The 5 pairs of winners will also receive a £200 gift card to contribute towards their travel expenses. This will be paid using a Mastercard gift card sent by email to one of the winners from each pair. There are 5 £200 gift cards to be won. 

5.5.1 The Promoter accepts no liability for lost or stolen of the Mastercard gift card.

5.5.2 Exchange, resale of sale of the Mastercard gift card is strictly prohibited. 

5.5.3 The Promoter shall not be liable in the event that a Merchant refuses to accept the Mastercard gift card or the transaction is not authorised, or the use of the Mastercard gift card is cancelled or suspended. Unless otherwise required by law, the Promoter shall not be liable for any loss or damage you may suffer as a result of your inability to use the Mastercard gift card for a transaction.

5.5.4 Please refer at all times to the Conditions, other special conditions, which may apply to the use of the Mastercard gift card for any transaction. It is advisable to double confirm the Conditions and any other special conditions before using the Mastercard gift card. 




6.1 The first stage of judging will filter out all entries that don’t meet the basic judgement criteria, this being the inclusion of a photo, its location, and a description of why it’s special to the entrant.

6.2 The judging panel may contact some entries to request any missing information. This will then result in a shortlist. The shortlisted candidates will be contacted by email through and the additional information in 3.2(c) will be requested.

6.3  If a shortlisted candidate does not respond to the Promoter within four (4) days of being contacted, the Promoter accepts no liability and reserves the right to in its absolute and sole discretion to select another candidate in accordance with the process described above.

6.4 The judging panel will then split these entries by regions across Great Britain and select the final 10 winners (5 pairs/ entries). One pair of winners will be selected per region.

6.5 In the event that the winner declines the Prize, and/or is ineligible to take the Prize, and/or fails to respond to the Promoter’s DM(s)/ email within the required time frame of four days, the winner shall forfeit the Prize and the Promoter shall have no liability to the winner and reserves the right in its absolute and sole discretion to select another winner.

6.6 The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into about it.

7. To the extent permitted by law, the Promoter accepts no liability (including negligence) for any personal injury; or any loss or damage suffered, whether direct, indirect, special or consequential, due to entering this competition or in any way out of the competition.




8.1 By entering this competition, entrants are considered to have agreed to these terms and conditions, as well as the privacy policies of Rail Delivery Group:

8.2 The Prize is subject to (i) these Prize terms and conditions and (ii) the Promoter’s standard Railcard terms and conditions that are available at

8.3 The Promoter reserves the right to amend these terms at any time.

8.4 The Prize winner must submit all the necessary and required proof of ID, in order to receive their Prize. Failure to provide such documentation and/or information shall entitle the Promoter to withdraw the Prize and select another winner. Prize fulfilment will be managed by the Promoter.

8.5 The Promoter reserves the right, in its sole and absolute discretion, to:

(i) cancel, suspend and/or modify this Promotion, or any part of it, if any fraud, technical failures, a change in applicable law or any other factor beyond the Promoter's reasonable control impairs the integrity and/or proper functioning of this competition; and

(ii) reject any submissions/entries, and/or disqualify any entrants, at any time, if it deems that there has been or may be, whether intended or otherwise, any: (a) breach of any of these terms and conditions; and/or (b) infringement or potential infringement of any third party rights and/or intellectual property; and/or (c) defamation or potential defamation of any persons, companies, intellectual property, institutions, cultures or similar; and/or (d) offence or potential offence caused, howsoever arising; and/or (e) breach of any laws, regulations, codes (including moral codes), uses, guidelines and generally accepted etiquette rules required from any internet users, platforms, providers, hosts and/or sites and similar.

8.6 The Prize is as described, is not transferable, cannot be amended once booked has no cash value (and cannot be exchanged for cash) and cannot be re-sold.

8.7 The Promoter reserves the right, in its sole and absolute discretion, to change the Prize and/or substitute any or all of the Prize with an alternative prize of equivalent value.

8.8 The winner may be required to take part in publicity resulting from the Competition. The Promoter (and its group companies) shall be entitled to make use, in any way and/or through any medium, of any comments provided and/or made by the winning entrant including, without limitation, those provided by the winning entrant on any social media sites and/or Rail Delivery Group owned marketing channels (including the website), for the benefit of promoting the Promoter and associated companies, subject to the applicable policies of the relevant social media sites and/or marketing channels.

8.9 In entering the competition, entrants agree not to post any detrimental content on any social media platform and/or in any other mediums.

8.10 Any personal information provided during the entry process (including but not limited to entrant’s name) must be valid and truthful. The Promoter accepts no responsibility or liability for any incorrect, false or fictitious personal information provided to it.

8.11 The Promoter shall use the entrants’ personal data for the purpose of administering and/or promoting this Promotion.

8.12 If entrants wish to receive marketing information from the Promoter, they can opt-in on the Promoter’s website, and can opt-out at any time by writing to the Promoter at the address below, or by clicking the link in any message received. Further details of the Promoter’s privacy policy are available at

8.13 By entering this Promotion, each entrant is providing information to the Promoter who undertakes to process such entrant’s personal details in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 ("Privacy Law") and (ii) any applicable laws implementing the Privacy Law in the territories where entrants are resident ("Applicable Laws").

8.14 The determination and decision of the Promoter on all matters shall be final and no correspondence or discussion will be entered into (including as to the winner). The Promoter reserves the right in its reasonable discretion: (i) to disqualify any entrant, claimant, competitor or their guest whose conduct is contrary to the spirit of the rules or the intention of the competition and to declare as void any or all of their claims or entries based on such conduct; (ii) to declare as void any claims or entries resulting from any printing, production and/or distribution errors (including but not limited to any error(s) on any website or app of the Promoter and/or, any published materials, regardless of format) or where there has been error(s) in any aspect of the preparation for or conduct of the competition materially affecting the result of the competition and/or the number of claimants and/or the value of claims; (iii) to add to or to waiver any rules on reasonable notice; and/or (iv) to cancel the Competition or any part of it at any stage in the event of circumstances beyond the Promoter’s reasonable control.

8.15 The Promoter reserves the right to cancel, suspend and/or modify this competition and/or Prize, or any part of it, if any fraud, technical failures, change in applicable law(s) or any other factor beyond the Promoter's reasonable control impairs the integrity or proper functioning of this competition, as determined by Promoter in its sole and absolute discretion.

8.16 Insofar as is permitted by law, the Promoter, its employees, agents, subcontractors and/or or distributors will not in any circumstances be responsible or liable for (i) any loss, damage, cost, compensation and/or other expense; and/or (ii) for any personal injury or death occurring as a result of taking up a Prize except where it is caused by the negligence of the Promoter and/or , its employees and, where it is responsible for them, its agents and/or distributors.

Winner’s statutory rights shall not be affected.

8.17 The entrant shall be liable for complying with any fiscal and/or tax requirements (including, without limitation, any benefit-in-kind declarations and/or calculations) and other legal obligations and/or requirements arising out of, or in connection with, the Prize.

8.18 Any complaints regarding this Competition should be addressed to Rail Delivery Group at quoting “Rail Delivery Group Grand Divide Competition”.

8.19 This competition shall be subject to English law and the exclusive jurisdiction of the English Courts.