Contact Us

If you need to get in touch we're open 0700hrs to 2200hrs every day of the year except for Christmas Day. You can email us at
railcardhelp@railcards-online.co.uk  or call us on 0345 3000 250.

You can also write to us at

National Railcards
PO Box 6616
Arbroath
DD11 9AR

All press enquiries should be sent to media@nationalrail.co.uk

If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link Train company list