Contact Us

If you need to get in touch we're open 0700hrs to 2200hrs every day of the year except for Christmas Day. You can contact us via:

 

Email: railcardhelp@railcards-online.co.uk
Phone:

0345 3000 250 

Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.

Post: National Railcards
PO BOX 6616
Arbroath
DD11 9AR

 


 

All press enquiries should be sent to media@nationalrail.co.uk


 


If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link train company list