Contact Us

 

If you need to contact us, please complete the form below with as much detail as possible. We'll get back to you as soon as we can. 

 

Railcard App Update

 

We have recently updated the security on the Railcard App. Please check to see if you are using the latest version of the App, as you may experience issues loading your Digital Railcard if you are not using the latest version. Latest Railcard App Versions : iOS = 1.3.4 / Android = 1.3.3.

Enquiry Form

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We will only use your contact information to help us find your Railcard account if you have one.







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Railcard Team Postal Address

 

National Railcards
PO Box 10776
Ashby-de-la-Zouch
LE65 9FA

Train Companies

If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link train company list.

Transport Focus

If, after contacting us, you remain unhappy with any aspect of our service you may want to contact the independent transport watchdog, Transport Focus. Contact details are shown below:

Email: advice@transportfocus.org.uk

Freepost RTEH-XAGE-BYKZ
Transport Focus
PO Box 5594
Southend on Sea
SS1 9PZ