Website Terms & Conditions

Customers using this website are advised that all pages excluding the purchase pages are managed by ATOC Limited and, as such, ATOC Limited is responsible for the content, detail and links contained within. Any enquiries regarding these pages, the content, detail and links within should be directed to ATOC Limited at enquiry@atoc.org or by post to Railcards Marketing, ATOC, 200 Aldersgate St, London, EC1A 4HD.

Agreement between the User and ATOC Limited

This website is offered as a service to you, the user, by ATOC Limited. Your use of this website constitutes your agreement to all the terms and conditions detailed here. Additional terms and conditions apply in respect of the purchase of Railcards. If you do not agree with these terms and conditions then you are not authorised to use this website.

Personal and Non-Commercial use Limitation

This website is for your personal and non-commercial use. You may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products or services obtained from this website.

Copyright and Trademark Notices

All Railcard logos are trademarks and property of ATOC Limited. Other product and company names featured on the website may be the trademarks of their respective owners.

All contents on the website, including any software, are protected by copyright. No part of the website can be reproduced in any form whether electronically or otherwise without the prior consent of ATOC Limited.

You shall not frame or re-badge the website, or otherwise integrate it into any other system, except with the express advance permission of ATOC Limited. You may provide a link to the website from your own website.

Legal Identity

These websites; www.16-25railcard.co.uk, www.twotogether-railcard.co.uk, www.familyandfriends-railcard.co.uk, www.senior-railcard.co.uk, www.disabledpersons-railcard.co.uk are websites of ATOC Limited, a company registered in England (No. 3069033), whose registered office is at:

200 Aldersgate St
London
EC1A 4HD

Liability Disclaimer

This website is for the provision of information and for the purchase of Railcard products. ATOC Limited uses reasonable endeavors to check the accuracy of information published or made available on this website. You should note however that ATOC Limited does not warrant that such information will be error free and the user acknowledges that the information, products, and services published or made available on this website may include inaccuracies or typographical errors. Changes are periodically made to the information herein. ATOC Limited and/or its respective suppliers may make improvements and/or changes to this website at any time.

In no event shall ATOC Limited and/or its suppliers be liable for any loss of profit, loss of opportunity, loss of business, loss of revenue, wasted time, wasted costs, indirect, incidental, special, or consequential loss arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, even if ATOC Limited or any of its suppliers has been advised of the possibility of damages. Except in relation to liability for death or personal injury, for which no limit applies, the liability of ATOC Limited and/or its respective suppliers for direct loss arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, is limited to the total value of the transaction under which the claim arises for any one event or series of connected events.

This does not affect your statutory rights as a consumer.

No Unlawful or Prohibited Use

As a condition of your use of this website, you warrant to ATOC Limited that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. ATOC Limited may suspend, block or terminate your access to the website, in its absolute discretion.

Links to Third Party Sites

This website may contain hyperlinks to websites operated by parties other than ATOC Limited. The operation of such websites is entirely outside ATOC Limited's control and you proceed at your own risk. ATOC Limited does not endorse or sponsor the products, services or content you access and/or purchase through any linked site. You will be subject to the terms and conditions of use for all and any such linked sites. ATOC Limited has no liability, howsoever arising, in respect of such linked sites, their content and operation.

Cookies

Cookies are small pieces of information that are transferred to and stored by your browser on your computer. Our website uses per-session cookies. These are used while you are logged on to the website to help us monitor traffic, record click-through rates and to measure advertising impressions. The cookies created are stored for a period of thirty days.

With most web browsers it is possible to configure your Internet browser so that it can refuse new cookies, prompt you to accept a cookie or disable cookies altogether. How you do this will depend on the Internet browser you use. Be advised that, by refusing to accept our cookies our website may not operate correctly. For further details on cookies we recommend that you visit www.allaboutcookies.org.

Privacy Policy

Your privacy is important to us. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 ("data protection laws").

We may use your Personal Information to contact you (including by mail, phone, e–mail and SMS) about new features, services, products and special offers. If you do not wish to receive this information you may choose not to do so by opting out of these communications when you purchase a Railcard, or by entering your username and password and selecting the “Update Profile” option once you have registered.

Purchasing Railcards

The purchasing pages are prefixed by secure.16-25railcard.co.uk, secure.twotogether-railcard.co.uk,  secure.familyand friends-railcard.co.uk, secure.senior-railcard.co.uk and are managed by Journeycall Limited, and as such, Journeycall Limited is responsible for these pages in accordance with their terms and conditions.  The Disabled Persons Railcard online renewal website is disabledpersonsrailcardrenewal.com/Renewals/renewal.aspx and is also manged by Journeycall Limted, as above.

The financial transaction for purchasing a Railcard online is processed by Secure Trading.  Your card will be charged accordingly with reference 'NRC e-commerce'.  Your payment card will be charged once the transaction has been completed, and, you will receive an email notification as confirmation of this.

You are responsible for maintaining the confidentiality of your password and account details, and are fully responsible for all activities that occur under your password or account.